Although it's always a good idea to stick with the facts, how you deliver the message is just as important today as what you say. When you put the data you've been working on into the report or email, make certain you don't overstate your position. Even if you are giving a verbal presentation, you can get hotter and more fired up than intended. Naturally, you're not looking to make any enemies, so keep reminding yourself to tone down your emotions. A subtle touch accomplishes more than a heavy hand.
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