Sometimes all you need is a quick answer to a simple question. We hear ya! Below are the answers to some of the most Frequently Asked Questions we hear at Tarot.com:
How can I reset my password?
You can reset your password by visiting our Password Reset page here. Verify your email address and we will email you a link to reset your password. Click on the link to enter a new password for your profile!
How do I change my email address?
You can change your email address by visiting your Account Settings page here. Under the My Login Information section, you’ll be able to update your email address! Just be sure to submit and save.
How do I unsubscribe from emails?
We allow you to choose which types of emails you’d like to subscribe to! You can make these selections by visiting the Your Email Preferences page here or found within the right-hand menu on any profile page.
How can I stop my Twitter from posting horoscopes?
In order to disconnect Twittascope from your Twitter account, you’ll need to Revoke Twittascope Access here. You’ll need to be on a desktop computer in order to do this. Once in your settings, you’ll choose to “Revoke Access” and it will discontinue our Twittascope service.
How do I delete my account?
We’d hate to see you go! But if you must, please contact Customer Service and request the deactivation of your account. Keep in mind that you can reactivate your account just as easily by contacting us and asking!
How do I buy Karma Coins®?
Karma Coins can be purchased through our Karma Coin Store here! The more you purchase the bigger the discount -- don’t miss out on getting 50% more Karma Coins in our power packages! That’s 50% more Tarot Readings, I Ching Readings, Astrology or Numerology Reports!
How do I use my Karma Coins?
Karma Coins allow you to effortlessly purchase any of our Tarot Readings, I Ching Readings, Astrology Reports or Numerology Reports at a discount. Go to any Tarot.com product (see our product catalog here) and use your Karma Coins to purchase your product. If you have sufficient Karma Coins, our products will deduct the KC amount from your account. Learn more about Karma Coins here or visit the Karma Coins store here to get Karma Coins now!
Where is my Karma Coin balance and transaction history?
You can also view your Karma Coin transaction history by visiting your My Karma Coin Account page here. Your Karma Coin balance can be easily located right below your My Account icon and Name. On mobile, this is found in the navigation menu, on desktop this is in the top right corner.
Where are my readings? How can I save them?
All of your readings are automatically saved for you in your free Tarot.com Journal here! For easy access, on mobile devices this can be found within the navigation menu, on desktop in the top right-hand menu. Every item you purchase at Tarot.com can be found here and is separated by divination type. Just click on the correct tab and find your reading or report!
Why aren’t my questions being answered?
There are a lot of myths and misunderstandings around Tarot and I Ching readings… It’s important that your questions be open ended and interpretive in order to get an opportunity for deeper reflection.
Example: Rather than “Will I find a new job?” you might ask “What has been stopping me in my search for a new job?”
Learn how to get the most from your Tarot and I-Ching readings here.
Why does my statement say Recurring Charge?
Many financial institutions place the label “Recurring Charge” on Tarot.com purchases even on one-time purchases. Unless you are signed up for a subscription, you will not be charged multiple times without your consent and approval.