You may be afraid that the negativity of someone at work might grow into more of a problem during the days ahead. Although nipping a worrisome situation in the bud sounds like an intelligent plan, it's not always the smartest strategy to suppress the natural expression of uncomfortable emotions like fear and anger. If you really want to preempt potential trouble, ask thoughtful questions and be an active listener as well. Sometimes, all a person needs is to be heard.
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